In this course, which was filmed in front of a live audience, Mike Wroblewski a senior consultant for the Kaizen Institute, discusses 3P (Production Preparation Process) as it relates to the design of a new healthcare facility such as a hospital.
Who is our Customer?

Before 3P can happen we must understand who the customer is and what they expect.

The 7 Flows of Healthcare
The 3P Steps
Collecting Data
Collaborative Care
Examples from Nature
Moonshining
Mockups
Gap Analysis
Wrap-up
Individual topic purchase: Selected
Apex Campus
Total General Hours: 1.00
Products
Streaming
ABWA Member Price:$25.00
Non-Member Price:$25.00